Are you experiencing a disagreement in the management of your student records? Have you attempted to find a resolution through informal channels or university resources to no avail?
The Student Ombudsman team ensures that decisions rendered by the university administration, in the context of students case management, are respectful, transparent, reasonable, impartial and non-discriminatory and comply with procedural fairness standards.
Did you know?
- Staff members may also consult the Ombudsman for students for information and advice on fairness, student rights and responsibilities.
- The Ombudsman team always acts with the utmost discretion to resolve a situation revealed to them and demands the confidentiality of people who, in one capacity or another, are involved in the resolution of the situation.
- The ombudsman team offers a resolution process that gives all parties an opportunity to be heard.